We pride ourselves on the quality of our furniture and not without reason: our value for money has been certified by several independent accreditation bodies. Still, it sometimes can be hard for you judge before viewing how a piece might look in a specific room.
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If you are not 100% satisfied with your purchase, you can return your order to us for a full refund. We believe that online shopping shouldn’t involve any risk - customers should not have to pay anything for returning items they don’t want. To make a return, simply contact our Customer Service Team within 30 days of delivery and return the purchased item in its original, unused condition in its original (or similar quality) packaging, and you will receive a full refund. For more detailed information and conditions, please read our Terms of Sale. |
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Return Checklist
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Verify the condition of your items upon delivery - We take ti ... More information
Once your return is received and inspected in one of our fulfillment centers, usually within 72 hours of receipt, and the merchandise is deemed to be in the same original condition that your received it, your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 14 days. Please note that depending on your credit card company, it may take an additional 2 - 10 business days after your credit is applied for it to post to your account.
Note - If your return does not meet any of the latter two requirements (original condition and packaging), return shipping fees and restocking fees (10% of purchase price), potential repair, cleaning and repackaging fees may be deducted from your refund.
Customer Service Contact Information
Monday - Friday 8 am – 5 pm EST
Telephone - 1-800-606-0176
Fax - (732) 474-9822
Email - service@fashionforhome.com
Service Chat
